Connect with Customers with the Friendliest Contact Center Solution Powered by Arabic AI

Phone numbers available in over 200 cities

Boost your efficiency with our smart AI features

Create a personalized IVR flow to make call routing smoother and more enjoyable!

Obtain detailed analytics to improve decision making

Easily connect your CRM and Helpdesk solutions for a consolidated view

Connect, Engage, and Delight Customers with the
Leading Call Center and Phone System in UAE

Access local numbers
in over 200+ cities

Automate and streamline customer orders

Handle Customer Inquires faster with a custom IVR flow to make call routing smoother!

Send out campaigns via WhatsApp about offers, promotions and more

Easily sync your CRM or Helpdesk solutions for a consolidated view

Boost your efficiency with our smart AI features

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helpdesk, integration, native integration

Provide Personalized Customer Experience and Handle Queries Faster

Connect your internal system with Maqsam to automatically trigger a Screen Pop with every call. This pop-up window appears on the agent's screen, displaying key customer information like order history and shipment information which allows support agents to access and review customer details before the call, enabling them to personalize their communication and resolve issues faster.

Gather Customer Feedback with Automated Follow-up Surveys

Always be in the know by automating customer follow-up surveys using outbound call campaigns after interactions, requesting customers to push specific buttons to answer survey questions.. This tool helps efficiently capture valuable insights, measure customer satisfaction, and identify areas for improvement.

Streamline Order Management with Automated Notifications

Automatically send order confirmations to customers to confirm or cancel orders, reducing the need for human intervention. Increase order accuracy, decrease manual workload, streamline order-related calls, and improve your customer satisfaction.

Drive Sales with High-Performing Automated WhatsApp Campaigns

Reach large audiences quickly, and where they are using our powerful Automated WhatsApp Campaigns. Send out promotional offers, discounts, and updates to your target audience instantly for better lead generation.

Why Maqsam?

Real Voices, Real Stories

Integrate with your favorite tools

Get native integrations with the leading CRM and Helpdesk solutions to easily integrate your software stack and achieve smooth customer service and sales operations.